Contact us


You can use our webchat (look for the chat with us logo on the right hand side of the page):

  • Monday to Thursday 9am to 5.30pm
  • Friday 9am to 5pm

Alternatively, If you have a question or comment, you can complete our online form.

Contact us form

To get in contact with a specific service, please see our list of email addresses.

To help us deal with your enquiry as quickly as possible please include the following details:

  • your name
  • your email address
  • your enquiry or message



If you can't access the online form, you can contact our customer service centre.

Telephone: 01296 395 000

You can call us:

  • Monday to Thursday 9am to 5.30pm
  • Friday 9am to 5pm

If you can't hear or speak on the phone, we can help you: 18001 01296 395000
Relay UK (previously Next Generation Text)


Visit us

Our main office is County Hall in Aylesbury. You can visit us if you have an appointment with a councillor, someone who works at the council, or with a Registrar. 

Buckinghamshire Council
Walton Street Offices
Walton Street
HP20 1UA

Reception is open:

  • Monday to Thursday 8.30am to 5.30pm
  • Friday 8.30am to 5pm

We are closed on bank holidays.



Find out how to make a complaint


In an emergency

You can call us in an emergency with concerns about the safety of children or older people, or dangerous problems on roads and pavements. 


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